Upgrading the Infrastructure to Improve Client Ties and Lower Risk

Wall Street firms may not face the kind of operational nightmare that, in the late 1960s, forced the New York Stock Exchange to close on Wednesdays for several months to allow them to process mountains of paper certificates that piled up in back offices. But soaring electronic trading volumes and demands to support increasingly complex, global and multi-asset-class investment strategies are putting unaccustomed stress on trading platforms and market data systems.

They're suffering the consequences of "two dominant themes that have overseen the development of trading systems over the past ten years," said Kevin Bourne, global head of equities execution for HSBC in London. "One is that a highly siloed approach has been taken to asset classes. The other is regionalization--people built systems based on a regional P&L [profit and loss]." Many sell-side firms are grappling with a hodgepodge of systems with little in the way of a common architecture, and until they upgrade and rationalize those architectures, they will suffer continued inefficiencies and face operational risks.

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