The appetite for outsourcing in today's capital markets shows no sign of slowing down. According to research firm Yankee Group, the worldwide market for financial services outsourcing will grow from $11.2 billion in 2004 to $17.2 billion next year.
With growth has come increasing fragmentation and an outsourcing vernacular that seems to grow more complicated by the day. Terms such as multi-sourcing, smart-sourcing, near-shoring, any-shoring and captive sourcing, among others, have arisen to describe approaches that attempt to answer a fairly fundamental question on the minds of financial executives: "How do I develop the optimal operating model for my various business processes?"
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